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Parking Permit Hub

Your residents are getting fined for parking in their own spaces.

The enforcement company doesn't know who's allowed to park because your whitelist is three months old. New tenants, changed vehicles, visitors — none of them are on it. Every week, another PCN lands on a resident's windscreen for a car that should be there.

I manage an estateI need to appeal a PCN
Residential street with parked cars outside an estate

The difference is whether your whitelist is current

Without Parking Permit Hub

  • Whitelist updated quarterly — by email, if you remember
  • New resident waits weeks for their VRN to reach enforcement
  • Visitors get fined the moment they park
  • PCN appeal means a 6-page letter you draft yourself
  • No proof the vehicle was on the list when the fine was issued

With Parking Permit Hub

  • Whitelist always current, exported in your enforcement company's format
  • Vehicle approved same day — one click
  • Visitor pass created in 30 seconds, auto-expires
  • PCN Appeal Helper generates the evidence letter for you
  • Point-in-time whitelist proof with timestamps for POPLA or IAS

The feature residents actually care about

PCN Appeal Helper

Your resident got a fine for parking in their allocated space. The enforcement company says the vehicle wasn't on the whitelist. It was — your records just didn't reach them in time.

  1. 1

    Enter details

    Resident enters their VRN and the contravention date from the PCN.

  2. 2

    Whitelist check

    PPH checks whether that vehicle was on the estate's whitelist at the exact date and time of the alleged contravention.

  3. 3

    Evidence generated

    If the vehicle was listed, a pre-filled appeal letter is generated with timestamped whitelist evidence attached.

  4. 4

    Submit to POPLA or IAS

    The letter is ready for formal submission. BPA-accredited operators appeal to POPLA; IPC-accredited operators appeal to IAS.

Try the Appeal Helper
Close-up of a parking charge notice on a vehicle windscreen

Exports formatted for

VCS · ParkingEye · UKPC · Smart Parking · PCM · Excel Parking

BPA-accredited operators (appeals to POPLA) and IPC-accredited operators (appeals to IAS) both supported. Column mappings are built in — the file is ready to send.

What managing parking actually looks like

09:15

Morning

Three vehicles pending approval

Open the dashboard. Proof-of-residence documents are already uploaded. Approve, approve, approve. Done before your coffee gets cold.

14:30

Afternoon

A resident needs a visitor pass

They create it themselves from their phone. VRN, duration, done. 24-hour auto-expiry. You never had to be involved.

1st of month

Export the whitelist

Download the CSV. It's already formatted for your enforcement company — VCS, ParkingEye, whoever. Send it. Two minutes.

Whenever

A resident gets a wrongful PCN

They go to the Appeal Helper, enter their VRN, get a pre-filled letter with timestamped proof. You don't write it. You don't dig through old spreadsheets. It's handled.

Your whitelist should be current.
Your residents shouldn't get fined.

Set up your estate in a few minutes, or appeal a PCN right now.

Set up your estateAppeal a PCN now
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